Battery optimization on your Samsung phones or tablets can cause that recording is not working correctly and results in missing tracks. We recommend to follow these steps:
- Open the Settings menu on your device and tap Device maintenance.
- Tap Battery at the bottom left.
- Scroll down to Unmonitored apps and tap it.
- Here the last item is + Add apps, tap it.
- Search for MyCarTracks, select it, and tap DONE on the top right.