Why Google Play shows my Device is incompatible

Our app is in most cases compatible with all available Android phones and tablets. Because we started really early we have app versions for Android starting with version 2.3, so a really old phones that aren’t sold today anymore. In some cases Play shows that our app is not compatible with […]

Create a fleet with the use of Google accounts

Google account email is either a Gmail or Google Apps for Work (google apps) email. That means if your company uses own domain with google (google apps) and all your drivers have their own google apps email set on their Android phones you can use the option to create a fleet […]

How to add external driver to your fleet

Our service and app allows you to leave the creation of a vehicle to your Drivers. We don’t recommend to do that this way because you as  a owner of your fleet will not be able to edit the vehicle details or update recorded tracks if needed. In such case […]

Geofence Alerts not working

There can be more reasons why Geofence Alerts are not working. Follow these instructions to troubleshoot the issue: On your Android device start MyCarTracks app and go to Menu > Settings > Geofences. Make sure you have turned ON the option Allow Geofences (optionally you can turn on that alerts are sent only when recording is turned […]