If you set up your fleet and some vehicles are sending data but some of them are not then there can be more issues you need to check with those vehicles. Did you hit the “TURN ON AUTO RECORDING” button? Please make sure that the app is in the recording […]
Why Google Play shows my Device is incompatible
Our app is in most cases compatible with all available Android phones and tablets. Because we started really early we have app versions for Android starting with version 2.3, so a really old phones that aren’t sold today anymore. In some cases Play shows that our app is not compatible with […]
Add a vehicle with a driver to your fleet
To add a new vehicle with a driver log in to your web account at www.mycartracks.com and follow these steps: Go to Fleet / Vehicles and here click + button and select Add vehicle. Enter the vehicle name, choose the color, and optionally set the description and initial odometer value. Now under […]
Create a fleet with drivers identified with email/gmail
Follow these steps to create a fleet: Log in to your web account and go into FLEET / Vehicles. Here click on Add vehicle fleet button Now select Driver with email account and press Next. Click on Add driver button. Enter Driver email and optionally Driver name. Press Save. If you want […]
Create a fleet with the use of Account IDs
To create a fleet faster you can use our fleet setup tool that offers also the ability to import your drivers from a CSV file. Hint: We have a new add vehicle form. See also this article about adding vehicles to decide which way best fits you. Follow these steps […]
How to add external driver to your fleet
Our service and app allow you to leave the creation of a vehicle to your Drivers. We don’t recommend doing that this way because you as the owner of your fleet will not be able to edit the vehicle details or update recorded tracks if needed. In such a case, […]
Add one vehicle with driver identified by email to your fleet
To add a new vehicle with a driver identified by email follow these steps: Log in to your web account at www.mycartracks.com. Go to Fleet / Vehicles and here click + button and select Add new vehicle. Enter vehicle name, choose color, set initial odometer state click Save. You cannot add a driver identified […]
How To Change Your Payment Information Within Paypal
If you ordered a plan with the auto-renew option then a recurrent profile was made in your PayPal account. If your Credit/Debit card expires and you add a new one, this new card will not be automatically assigned to this recurrent profile. You have to reassign this new card to […]
Lab – What we are working on
Curious? These are the features that we are working on right now: Enhancements on the Live map – UX, smooth move, and more. Web console UI/UX update – to be more mobile-friendly and easier to use Android app redesign Ability to integrate standard hardware GPS units from various existing producers like […]
Latest updates
Sorry for slow updates on this page, we are rather giving our time to releasing new cool features than writing everything down 🙂 Web app Version 4.2.6.1 – 4.4.8.2 + mobile apps (January – December 2020) – This year was mainly about “under the hood” technology upgrade and migration to a new cloud provider […]