The Log book is the main report most users need to claim their mileage for tax purposes or mileage reimbursement. To download it log in to your web account and follow these steps: In the menu select Reports / Log book Using the Adjust filter on the top specify what data you need and press […]
Fix recording issues in Android 11
1. Allow Location all the time If the app is not tracking correctly make sure the Location Permission is set to ‘Allowed All The Time’. You can find these settings under Android Settings > Privacy >Permission Manager here find Location and touch it. Now search for MyCarTracks and select Allow All The Time. 2. Adjust battery […]
How to clear app data – Android
Sometimes your Android MyCarTracks app stops recording your drivings and even changing the recording mode doesn’t fix the issue. You can try to clear app data. Follow these steps to Clear App Data: Step 1: Open the Settings application on your device. Step 2: Head Over to Apps Menu. Step 3: Choose Installed Applications or See all apps. Step […]
Stop colors based on duration
By default, the Tracks history and Track detail show stop made on tracks as red dots when the stop duration is longer than 20 seconds. With the Business plan, you can define levels and colors for stop duration so that you can easily distinguish long or short stops. Follow these steps […]
What is a Magic link?
We want you to set up your fleet as fast and as smoothly as possible and because of that we implemented Magic links. Your driver receives an email or SMS with a magic link that he simply needs to touch and the app automatically sets everything as you want. For him, it means just […]
Add MyCarTracks to your Home screen
A feature that is called Add to Home screen creates an app icon on your mobile phone that then behaves like a standard mobile app. It doesn’t show as a web page in your browser, you get the feel of a mobile app and opens just by a touch. Follow the instructions below […]
How to turn off battery optimisation on the Samsung One UI 3.0
The One UI 3.0 battery optimization on your Samsung phones or tablets with Android drastically turns off background apps after only 3 minutes in the background. This causes the recording not to work correctly and results in missing tracks. Follow the steps below to fix the issue. Android 13 The […]
Location Tracking Devices – GPS, GLONASS, BeiDou, and Galileo
MyCarTracks platform offers besides the most advanced smartphone-based tracking app also the support of all major hardware location trackers (GNSS) from established brands like Teltonika, Ruptela, Galileosky, you can see the list here. You can use your existing devices or choose from the newest models. Please note that we don’t offer hardware installation into […]
Location devices – Chinese Clones
If you own a no-name or cheap Chinese GPS tracking unit you must read the following information. Different manufacturers and sellers brand their devices under similar popular names (e.g. TK102, TK103, GT02A, H02, and others), so it’s impossible to identify the correct port and protocol for those devices just by […]
Integromat example – get tracks in KML, CSV, GPX format and save them to Google Sheets
Integromat is a platform where you can automate workflows with the use of world-known tools like Google Docs, Slack, Airtable, and many other integrations. Before you start visit the MyCarTracks Integromat documentation and follow the Connecting MyCarTracks to Integromat instruction. After you have it set follow these steps: 1. Navigate to Integromat template: https://www.integromat.com/en/integration/4815-get-mycartracks-tracks-in-kml-csv-gpx-format-and-save-them-to-google-sheets?pc=matemplates 2. Click […]