How to add external driver to your fleet

Our service and app allows you to leave the creation of a vehicle to your Drivers. We don’t recommend to do that this way because you as  a owner of your fleet will not be able to edit the vehicle details or update recorded tracks if needed. In such case […]

Geofence Alerts not working

There can be more reasons why Geofence Alerts are not working. Follow these instructions to troubleshoot the issue: On your Android device start MyCarTracks app and go to Menu > Settings > Geofences. Make sure you have turned ON the option Allow Geofences (optionally you can turn on that alerts are sent only when recording is turned […]

Lab – What we are working on

Curious? These are the features that we are working on right now: Geofence Alerts and Rewrites fix because of Google Play Services issue AI – an intelligent driving assistant that will learn your driving habits and detect what journey are you taking right now to help you avoid traffic jams or […]

Latest updates

Sorry for slow updates on this page, we are rather giving our time to releasing new cool features than writing everything down [Web app] Version 4.1.7.2 – 4.2.6.1 (January – December 2019) – Drive Score – Maintenance scheduling – Vehicle daily mileages – RuuviTag integration – hundreds of fixes, UI/UX updates, enhancements, and […]

Contact

Support: support@mycartracks.com Answer within 24 hours (take longer only in special cases). For every question that is about our service, suggestions or future plans. Sales: sales@mycartracks.com Contact our sales for special discounts for bigger fleets or if you want to become our distributor or reseller (partners). Other: contact@mycartracks.com When you […]

Full list of features

Mobile application: to begin no registration or form filling is needed (using same Google account on the device and on the web app) Account ID option for drivers to not use Google accounts easy to share vehicles and trips between users and business owners via email auto-recording – recording tracks without user’s […]

How to fix GPS recording issues on Huawei/Honor devices?

If you experience troubles with GPS or Auto-recording feature on your Huawei then you’re not alone. The internet is full of angry Huawei customers because in the race to get longer battery life they did some wrong things in their Android version. Therefore some hints help, some not, and sometimes the best solution is […]

Expired trip records recovery

Do you need to recover expired trip records for auditing purposes? Or did you forget to upgrade from a Free plan to get more than 2 weeks of data history? No worries, we got your back. All data older than one month and generated by users of our free plan are […]