We recommend using these instructions to create a fleet if your drivers/company don’t have Google account emails. Account ID is a 10 character automatically generated ID for each your driver. It’s really simple to create such driver. You can then leave the system to send that ID to your drivers’ […]
How to add external driver to your fleet
Our service and app allows you to leave the creation of a vehicle to your Drivers. We don’t recommend to do that this way because you as a owner of your fleet will not be able to edit the vehicle details or update recorded tracks if needed. In such case […]
Add one vehicle with driver identified by Google account to your fleet
Google account email is either a Gmail or Google Apps for Work (google apps) email. That means if your company uses own domain with google (google apps) and all your drivers have their own google apps email set on their Android phones you can use the option to create a fleet […]
How To Change Your Payment Information Within Paypal
If you ordered a plan with the auto-renew option then a recurrent profile was made in your PayPal account. In case your Credit/Debit card expired and you add a new one this new card will not be automatically assigned to this recurrent profile. You have to reassign this new card […]
Lab – What we are working on
Curious? These are the features that we are working on right now: Web app architecture and Cloud upgrade to achieve better performance AI – an intelligent driving assistant that will learn your driving habits and detect what journey are you taking right now to help you avoid traffic jams or warn […]
Latest updates
Sorry for slow updates on this page, we are rather giving our time to releasing new cool features than writing everything down [Web app] Version 4.1.7.2 – 4.2.6.1 (January – December 2019) – Drive Score – Maintenance scheduling – Vehicle daily mileages – RuuviTag integration – hundreds of fixes, UI/UX updates, enhancements, and […]
Contact
Support: support@mycartracks.com Answer within 24 hours (take longer only in special cases). For every question that is about our service, suggestions or future plans. Sales: sales@mycartracks.com Contact our sales for special discounts for bigger fleets or if you want to become our distributor or reseller (partners). Other: contact@mycartracks.com When you […]
Full list of features
Mobile application: to begin no registration or form filling is needed (using same Google account on the device and on the web app) Account ID option for drivers to not use Google accounts easy to share vehicles and trips between users and business owners via email auto-recording – recording tracks without user’s […]
How to fix GPS recording issues on Huawei/Honor devices?
If you experience troubles with GPS or Auto-recording feature on your Huawei then you’re not alone. The internet is full of angry Huawei customers because in the race to get longer battery life they did some wrong things in their Android version. Therefore some hints help, some not, and sometimes the best solution is […]
Expired trip records recovery
Do you need to recover expired trip records for auditing purposes? Or did you forget to upgrade from a Free plan to get more than 2 weeks of data history? No worries, we got your back. All data older than one month and generated by users of our free plan are […]