In MyCarTracks the driver is identified by an identifier that can be either corporate email, Google email, Apple email, Account ID, or Serial number. This section describes these different types. Corporate/personal email Our Android app and also the web application offers you the ability to set up an account identified by […]
Become a Beta tester
Before we put our latest features or bug fixes to all Android users there are several stages just to make sure that the app is stable and doesn’t make more harm than good. The first stage is internal testing, the second is Beta and then there is stagged and full […]
Odometer
Odometer status correction Sometimes it happens that you forget to record a track, or how the time goes the real odometer state differs from the recorded state. To correct your odometer readings you need to update the odometer state after a certain track. Log in to the web application and then go to […]
How To Disable Doze On Android Marshmallow
Doze is a new feature in Android 6.0 which allows your device to take a little nap and not use so much processing or battery power. It does this by shutting down apps until it notices your device is in use again. This won’t affect the main apps like phone […]
Prevent from power/battery savers
To work properly MyCarTracks runs in the background. All major devices come with their own battery-saving features which are good for your battery life but what they actually do is block apps running in the background. This causes that MyCarTrack is also blocked which results in not recording all your journeys and then […]
How to turn off battery optimization on the Samsung Galaxy devices
Battery optimization on your Samsung phones or tablets can cause that recording is not working correctly and results in missing tracks. If the steps below didn’t work check also steps for Samsung One UI 3.0. We recommend to follow these steps: Open the Settings menu on your device and tap Device maintenance. . […]
Stops report
Ever wonder where your drivers stop and how long they were there? Except for Geofence Analytics, where you need to set up your zones that you’re interested in, we have also Stops report that can create a live report from your fleet recordings. You can find this report under Reports / […]
Managed app settings
This feature is available only with the Android app, the iOS app will have this feature later. There are many types of fleets and therefore many different needs or expectations about how detailed and in what format the recorded data should be. MyCarTracks app comes with some default settings that we think […]
Shared Geofences and Geofence Analytics
With this feature, you or your teammates can share geofences or geofence analytics in the web application with a shared plan. To share geofences or geofence analytics results that are shared with a Business plan follow these steps: To be able to follow these steps you have to be the owner […]
How to enlarge or reduce vehicles in a paid plan
Click on your name on the top right and go to My Plans. Here click on the button Change current plan Select the Business plan and click the Next button Into the Number of vehicles enter the total number of vehicles you want in your fleet. That means if you now have […]