To create a fleet faster you can use our fleet setup tool that offers also the ability to import your drivers from a CSV file. Hint: We have a new add vehicle form. See also this article about adding vehicles to decide which way best fits you. Follow these steps […]
How to add external driver to your fleet
Our service and app allow you to leave the creation of a vehicle to your Drivers. We don’t recommend doing that this way because you as the owner of your fleet will not be able to edit the vehicle details or update recorded tracks if needed. In such a case, […]
Add one vehicle with driver identified by email to your fleet
To add a new vehicle with a driver identified by email follow these steps: Log in to your web account at www.mycartracks.com. Go to Fleet / Vehicles and here click + button and select Add new vehicle. Enter vehicle name, choose color, set initial odometer state click Save. You cannot add a driver identified […]
How To Change Your Payment Information Within Paypal
If you ordered a plan with the auto-renew option then a recurrent profile was made in your PayPal account. If your Credit/Debit card expires and you add a new one, this new card will not be automatically assigned to this recurrent profile. You have to reassign this new card to […]
Lab – What we are working on
Curious? These are the features that we are working on right now: Enhancements on the Live map – UX, smooth move, and more. Web console UI/UX update – to be more mobile-friendly and easier to use Android app redesign Ability to integrate standard hardware GPS units from various existing producers like […]
Latest updates
Updates have moved to updates.mycartracks.com Web app Version 4.2.6.1 – 4.4.8.2 + mobile apps (January – December 2020) – This year was mainly about “under the hood” technology upgrade and migration to a new cloud provider that resulted in more stable and faster MyCarTracks service. – Zapier and Integromat integrations – Issue […]
Contact
Support: support@mycartracks.com Answer within 24 hours (take longer only in special cases). For every question that is about our service, suggestions or future plans. Sales: sales@mycartracks.com Contact our sales for special discounts for bigger fleets or if you want to become our distributor or reseller (partners). Other: contact@mycartracks.com When you […]
Full list of features
Mobile application: to begin no registration or form filling is needed (using same Google account on the device and on the web app) Account ID option for drivers to not use Google accounts easy to share vehicles and trips between users and business owners via email auto-recording – recording tracks without user’s […]
How to fix GPS recording issues on Huawei/Honor devices?
If you experience troubles with GPS or Auto-recording feature on your Huawei then you’re not alone. The internet is full of angry Huawei customers because in the race to get longer battery life they did some wrong things in their Android version. Therefore some hints help, some not, and sometimes the best solution is […]
Expired trip records recovery
Do you need to recover expired trip records for auditing purposes? Or did you forget to upgrade from a Free plan to get more than 2 weeks of data history? No worries, we cover your back(up). All Free plan user data older than one month are removed and placed into backups. They […]