The work hours feature brings the recording automation to the next level. It allows you to set days and times when you want the app to start and stop recording or automatically classify your trips. Please note that this feature is currently available only for the Android app. To enable […]
Why do you need me to allow dangerous permissions?
When you are going to install MyCarTracks Android app Google warns you that the app wants to access some of the dangerous resources on your phone. Some of you may think we want to steal any personal/sensitive data from you. We can assure you that we don’t steal any personal/sensitive […]
Street sweepers, leaf cleaners, snow plows
Visit: clearstreets.mycartracks.com
Track your sales representatives
Visit: salestracker.mycartracks.com
I have set my fleet but I don’t see some vehicles live positions or tracks history
When you set up your fleet and some vehicles are sending data but some don’t then there can be multiple issues you need to check with those vehicles. Is recording enabled? Please make sure that the app is in the recording state. Android: iOS (Apple iPhone) Older Android versions: To […]
Why Google Play shows my Device is incompatible
Our app is in most cases compatible with all available Android phones and tablets. Because we started really early we have app versions for Android starting with version 2.3, so a really old phones that aren’t sold today anymore. In some cases Play shows that our app is not compatible with […]
Add a vehicle with a driver to your fleet
To add a new vehicle with a driver log in to your web account at www.mycartracks.com and follow these steps: Go to Fleet / Vehicles and here click + button and select Add vehicle. Enter the vehicle name, choose the color, and optionally set the description and initial odometer value. Now under […]
Create a fleet with drivers identified with email/gmail
Follow these steps to create a fleet: Log in to your web account and go into FLEET / Vehicles. Here click on Add vehicle fleet button Now select Driver with email account and press Next. Click on Add driver button. Enter Driver email and optionally Driver name. Press Save. If you want […]
Create a fleet with the use of Account IDs
To create a fleet faster you can use our fleet setup tool that offers also the ability to import your drivers from a CSV file. Hint: We have a new add vehicle form. See also this article about adding vehicles to decide which way best fits you. Follow these steps […]
How to add external driver to your fleet
Our service and app allow you to leave the creation of a vehicle to your Drivers. We don’t recommend doing that this way because you as the owner of your fleet will not be able to edit the vehicle details or update recorded tracks if needed. In such a case, […]