To add a new vehicle with a driver identified by email follow these steps: Log in to your web account at www.mycartracks.com. Go to Fleet / Vehicles and here click + button and select Add new vehicle. Enter vehicle name, choose color, set initial odometer state click Save. You cannot add a driver identified […]
How To Change Your Payment Information Within Paypal
If you ordered a plan with the auto-renew option then a recurrent profile was made in your PayPal account. If your Credit/Debit card expires and you add a new one, this new card will not be automatically assigned to this recurrent profile. You have to reassign this new card to […]
Lab – What we are working on
Curious? These are the features that we are working on right now: Expenses and refuels iOs (iPhone/iPad) App – first version already available, working on more features AI – an intelligent driving assistant that will learn your driving habits and detect what journey you’re taking right now to help you avoid […]
Latest updates
Updates have moved to updates.mycartracks.com Web app Version 4.2.6.1 – 4.4.8.2 + mobile apps (January – December 2020) – This year was mainly about “under the hood” technology upgrade and migration to a new cloud provider that resulted in more stable and faster MyCarTracks service. – Zapier and Integromat integrations – Issue […]
Contact
Support: support@mycartracks.com Answer within 24 hours (take longer only in special cases). For every question that is about our service, suggestions or future plans. Sales: sales@mycartracks.com Contact our sales for special discounts for bigger fleets or if you want to become our distributor or reseller (partners). Other: contact@mycartracks.com When you […]
Full list of features
Mobile application: to begin no registration or form filling is needed (using same Google account on the device and on the web app) Account ID option for drivers to not use Google accounts easy to share vehicles and trips between users and business owners via email auto-recording – recording tracks without user’s […]
How to fix GPS recording issues on Huawei/Honor devices?
If you experience troubles with GPS or Auto-recording feature on your Huawei then you’re not alone. The internet is full of angry Huawei customers because in the race to get longer battery life they did some wrong things in their Android version. Therefore some hints help, some not, and sometimes the best solution is […]
Expired trip records recovery
Do you need to recover expired trip records for auditing purposes? Or did you forget to upgrade from a Free plan to get more than 2 weeks of data history? No worries, we cover your back(up). All Free plan user data older than one month are removed and placed into backups. They […]
Troubleshooting GPS Issues
What is GPS? GPS is a system to estimate location on Earth by using signals from a set of orbiting satellites. Tips: Achieving good initial GPS lock To achieve a fast start and a high-accuracy position estimate, you should provide: A clear view of a large portion of the sky – […]
API – MyCarTracks Web Services (Deprecated)
Please note that this API is deprecated and will be terminated at date we will release soon. The documentation for new API version 2 is located here: https://www.mycartracks.com/api-docs/index.html REST API enables you to interact with MyCarTracks web site programmatically via HTTP requests. This is useful in situations when you want to […]