Zapier is a platform where you can automate workflows with the use of world-known tools like Google Docs, Slack, Airtable, and more than 2000 other integrations. In this example, we will create a workflow that will move all new tracks for the selected vehicle into Google Sheet. If you need to […]
Where to get your API credentials?
If you plan to use our integrations or you need API credentials for MyCarTracks to provide for your software developer follow these steps: Log in to your web account. On the top right click on the button with your profile image or initials and select Settings. On the left click on […]
Recording not working on iOS – troubleshooting
Check if all permissions that the app needs are allowed and enabled. On the phone, open Settings and go into Apps. Search for or scroll down to MyCarTracks and open it. Check if all permissions as shown on the screenshot are allowed. Make sure these are set: Location is set […]
Why do I have missing recordings in reports?
If you find out that you’re missing recorded tracks in your reports follow these instructions to check what’s wrong: Is recording turned on? You should see the info in the notification bar, also in the MyCarTracks app, there should be a message that recording is turned on and waiting or […]
Customised shareable maps and optional Google My Maps
There are situations when you want to create a map with selected tracks and share this map with your customer as proof of work done, for example, a flyer distribution or leaf and dirt cleaners. MyCarTracks offers you a way how you can easily select recorded tracks and create a shared map […]
Fix recording issues in Android 10
If the app is not tracking correctly make sure the Location Permission is not set to ‘Allow only while using the app’ and if so change it to ‘Allow all the time’. You can find these settings under Android Settings > Apps and notifications > MyCarTracks > Permissions > Location . […]
Safety Drive Score
Reduce accidents, lower the number of high-risk drivers, and improve overall driver safety with the MyCarTracks Drive score. Define your own settings Drive score calculations are by default not enabled, you need to enable them from Extensions. After you enable the drive score, it can take up to 4 hours […]
Daily synchronization
Daily synchronization is a feature that gives you the option to sync all recorded tracks at a certain time of a day. It comes handy in the following cases: Your mobile devices have internet connection issues or drivers are driving in areas without an internet connection Not all your tracks are being […]
Tasker and Locale integration
Tasker and Locale are great well known tools for total automation. If you don’t know them you can learn and also purchase them here: Tasker App: https://play.google.com/store/apps/details?id=net.dinglisch.android.taskerm You can get also a free trial of Tasker here: http://tasker.dinglisch.net/download.html Locale App: https://play.google.com/store/apps/details?id=com.twofortyfouram.locale To be able to use MyCarTracks with Tasker you can download our […]
How to fix recording issues on OnePlus devices
There’s an issue we’ve been investigating with OnePlus phones using the OxygenOS where our app is killed when it’s in the background for a while. The operating system has a daemon called ‘BgDetect’ that appears to kill background processes that it thinks are using ‘too much’ CPU. You could try […]